Terms and Conditions

Availability and substitution

Our fresh flowers are subject to market and seasonal availability. In the event of shortfall or differences, we reserve the right to replace the flowers at our discretion to preserve the overall design of the bouquet.

Cancellations

We are unable to offer cancellations as our work is made to order. Please contact us at the earliest to make alternative arrangements.

Returns and Refunds

Please inspect the flowers at the point of collection or delivery. We do not accept returns after the point of collection or delivery. Returns will only be processed upon receipt of the full bouquet in original condition - unwrapped and untouched.